American Airways,I'm so let down !!! I'd such a difficult time with my disabled youngster!! You misplaced my stroller seat belt, i needed to walk all the way on the airport holding my four a long time aged daughter…and immediately after standing a single hour at the baggage declare they told me to simply call your consumer service ,guess what? They could’nt do something!! it proceeds? unbelievable!!!
There’s absolutely nothing like owning AA workers get around gate forty six terminal d on Sunday, November 3. Is this their breakroom? Six men for an hour or so And that i see that many are “chiefs†about the uniform patch. I’m so happy I paid out to hear Felix and Guerillmo yell and snicker for one hour
I are already an AA customer for more than 25 several years. Your service has become disappointing to state the least. It is actually in all parts of service from sign in to , tavel to baggage handling.
The web site doesn't perform. Regardless of what tab I choose on the internet site doesn’t get the job done. I wished to Test the standing of my flight and possibly e book A different one but absolutely nothing will work.
On 7/18/fourteen my husband and I have been on your flight sixty seven from BCN to Jfk. We boarded the plane and located that it had no wifi or leisure options within the seat. If the meal was served we questioned the flight attendant When the food experienced any peppers(the vegetable) in it as the “chicken†together with other ingredients were being unrecognizable. My husband is extremely allergic to peppers and he had to be selected there have been none. The attendant stated she had no notion of just what the foodstuff components have been in either range so he didn't eat. How challenging would it not be for your catering dept to deliver a summary of components for this kind of situation? The aircraft alone was aged and warn on The within. When received over the airplane, the coach part smelled of fecal make any difference and it took rather some time with the odor to dissipate.
Try to remember, pupils need to resister in advance of asking any problem as username and password expected for that.
Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo New York,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el lodge y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
After we lastly received an e mail reaction from American Airlines, the overall reaction time was close to one hour. While we waited one hour, we did obtain a number of responses to our Original issue:
My spouse and i had a flight leaving Richmond Virginia that has a closing place of Seattle Washington. We are familiar with flying and experienced flown other airlines previously that week going to and from a number of Places. We experienced all our info and went to make use of the American Airways kiosk to print our boarding passes. The kiosk didnt inquire if those who are flying are military personnel so we started off around about his and waited in line to talk to the agent within the counter. Once we have been up with the counter we instructed a lady guiding the counter that my husband is during the navy and we experienced two baggage to examine in. Thats once we were knowledgeable that our baggage where by around fat and It will be 250$ additional. We asked for for the Girl to indicate us in which the deal pricing is written. She was unable to deliver that info and went on to inform us we could glance it up ourselves. My spouse that is enlisted in the U.S. Coast Guard hasn't had to pay added or any total for baggage, on orders or own. My spouse gave her the 250$ and that is once the representative we ended up speaking with before long grew to become very impolite and threatened to cancel our total flight.
The girl who was assisting me that has a wheel chair had no expertise in the DWF airport by itself. When she could not acquire me for the boarding gate she left me on the way.
I love AA but please be certain they assure such things as the enjoyment along with other things are completely checked…..especially for the very long haul.
Dependant on this encounter I can only conclude that this apply seems being company as common for American Airlines, especially immediately after witnessing signals about not taking away cots from selected regions. How can a firm justify obtaining above fifty Grownups sleep on cots within an airplane terminal? This need to be a priority for the hearth Marshals!
I attempted to use a $five hundred vacation voucher for just a latest flight and I had been struggling to do so as American Airlines refused to just accept the voucher. Be sure to convey to travelers to keep their seats rather than be scammed by these fictitious vouchers that AA delivers for tourists to surrender their seats.
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